1. What types of accommodation do you offer for insurance claims?

We offer fully furnished studios, one-bedroom, and two-bedroom apartments in Exmouth. Each unit includes utilities, Wi-Fi, and Monthly Housekeeping — providing a comfortable and private environment for policyholders and loss adjusters.

 

2. Can I book accommodation on a flexible, month-by-month basis?

Yes. All our insurance accommodation is available on rolling monthly terms, allowing stays to be extended or shortened as claim timelines change. There are no long-term tenancy commitments, making it simple for insurers and policyholders alike. We simply ask for a months’ notice in writing to cancel off any part of your stay.

 

3. Who can use your insurance claims accommodation?

Our accommodation is ideal for:

• Policyholders displaced due to flood, fire, escape of water, or other insured events

• Loss adjusters and insurance surveyors requiring temporary housing

• Families or individuals who need a home away from home while repairs are underway

 

4. Are utilities and bills included in the price?

Yes. All units include electricity, water, Wi-Fi, and council tax, along with Monthly housekeeping. This makes it easy for insurers to manage costs and simplifies life for occupants.

 

5. How do insurers arrange accommodation for policyholders?

Insurers and loss adjusters can contact us directly to:

• Check current availability

• Arrange bookings for displaced policyholders

• Receive monthly invoicing for convenience

Our Reception Team act as a single point of contact to make the process smooth and efficient.

 

6. Where is your accommodation located?

Our apartments are in Exmouth, East Devon, offering easy access for policyholders and loss adjusters working across Devon and the South West.

 

7. How quickly can accommodation be arranged?

We can often arrange short-notice placements to suit urgent claims. Contact us directly with your requirements, and we will provide availability and rates immediately.

 

8. Can insurers extend bookings if repairs take longer than expected?

Yes. Our month-by-month flexibility ensures that bookings can be extended as required